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| Product Type | Metal Bunk Bed |
| Color | Black |
| Size | Queen over King |
| Material | Metal+MDF |
| Overall Product Dimension | 83.46āL*78.74āāW*62.40āH |
| Overall Product Weight | 154.99LBS |
| Weight Capacity | 500 LBS for Upper&Bottom Bed |
| Recommend Mattress Thickness | 6'' for Upper Bedļ¼8'' for Bottom Bed |
| Number of Package | 2 |
| Package Dimension & Weight | Please refer to the Specification |
| Level of Assembly | Full Assembly Needed |
| Eligible for Hardware Packs | Yes |
| Country of Origin | China |
| Note | All the pictures are taken by actual samples, slight chromatic aberration may occur due to lighting or display. |
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
| Drostique | Nam tempus turpis at metus scelerisque placerat nulla deumantos |
| Pharetro Lorem | Pellentesque diam dolor elementum etos lobortis des mollis |
| Milancelos | Donec pretium egestas sapien et mollis |
| Pellentesque | Sedcus faucibus an sullamcorper mattis drostique des commodo pharetras |
| Proin Molestie | Pellentesque diam dolor elementum etos lobortis des mollis |
| Cosmopolis | Donec pretium egestas sapien et mollis |
To Whom It May Concern,Ā Ā
We purchased a Bellemave bunk bed (W1580P388764) online for a short-term rental we're furnishing.Ā The FULL description is BellemaveĀ® Twin XL Over Queen Bunk Bed with Storage Shelves and LED Lights, Metal Bunk Beds with Ladders, BlackĀ
We received two boxes a couple weeks ago, but just now have taken all of the parts out of the boxes to assemble it. We immediately noticed that we are missing FOUR pieces in order to put this bunk bed together.Ā
Bad on us for not opening the boxes to ensure everything that was supposed to be included was actually shipped. However, we were in the middle of a cross-country move and the boxes went unopened until we were done with the move and back to finish the furnishing of this house.
The missing pieces include:
- Two (2) of part #20
- One (1) of part number #19
- One (1) of part number #4
The bunk bed can NOT be assembled without these critical pieces!Ā Need to put this bed together to complete the furnishing of a short-term rental we're already under contract to start on October 1st.Ā
Getting these pieces in the quickest time possible is essential.
How do we get the missing parts....as soon as possible?
Fred and Cindy Ferrer
PS: I have already sent an email since NO Customer Service telephone number is listed on the Bellemave website....and there's no corporate phone number searchable for the two addresses listed in California and Colorado. Not having a way to call for quick Customer Service is a shortcoming and should be noted by anyone looking to buy your products.
Hi,
Weāre sorry to hear that your bunk bed is missing several parts, especially with your October 1 furnishing deadline. We understand how frustrating and time-sensitive this is.
We couldnāt find a matching order placed directly through bellemave.com. Since you mentioned that you have already contacted us by email, please reply to that same email with the original order number and the marketplace or retailer where the bed was purchased. This will help us verify the purchase and determine the fastest way to assist with parts #4, #19, and #20.
We also appreciate your feedback regarding customer support contact information.
ā Bellemave Support
I never received the product.
Hello, dear customer!
We have learned the full details of the incident by speaking with the carrier. We sincerely apologize for any inconvenience caused. We have already processed your refund and hope to have the opportunity to provide you with services again in the future.
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