Quick Returns Summary

Here's what you need to know about returning or exchanging an item:

• If you're not completely happy with your purchase, you can return it within 30 days of delivery. Please make sure the item is in the same condition as you received it, with all tags and in its original packaging.
• If you have any issues with your order, please contact us at US-VC@bellemavehome.com and we'll do our best to make it right.
• If you need to exchange an item, please contact us within 30 days of delivery.
• Please note that we can't accept returns or exchanges for personalised orders which are discussed prior to ordering for customisations or items that are not in the same condition as you received them.
• If you receive a damaged or defective item, or if you receive the wrong item, please contact us immediately on US-VC@bellemavehome.com so we can evaluate the issue and make it right.
• Please note that the customer is responsible for the cost of return shipping and the item should be sent back trackable.
• Once we recieve your returned parcel, it takes 24 to 48 hours to check the parcel contents and then a refund is issued within 5 working days minus 10-20% restocking fee.
• If you have any questions about our return policy or need assistance with a return or exchange, please don't hesitate to contact us at US-VC@bellemavehome.com. We're always here to help.

We want you to be completely satisfied with your purchase, and we'll do everything we can to make sure you're happy with your purchase!